YOUGMEDIA B.V. PRIVACY POLICY

Protection of Personal Data

We aim to make things as simple as possible for our customers, which includes being transparent about how and why we use your personal information. We hope this information is helpful, but if you have any concerns or questions, please don’t hesitate to reach out to us.

This Policy applies to websites, applications, products, or services that are associated with this Policy or do not have a separate privacy policy (collectively referred to as our “Services”).

This Policy explains how we collect, use, and process your personal data, whether you are simply visiting our website or placing a bet. It also outlines how we fulfill our legal obligations to you in the process. Your privacy is important to us, and we are dedicated to protecting and upholding your data privacy rights.

The purpose of this privacy policy is to help you understand better:

• How and Why We Use Your Personal Information
• Types of Information We Collect
• Information Collected Through Cookies
• How We Use This Information
• Fulfilling Our Legal Obligations
• Actions We Take with Your Consent
• Marketing: Keeping It Relevant and Giving You Control
• Your Right to File a Complaint with the Regulator
• Your Privacy Rights
• Additional Security and Privacy Considerations

Please read this policy carefully before accepting it. It is important to review this policy regularly for updates. If we make any changes, we will notify you by posting a notice on the relevant service and/or by contacting you through other means, such as email.

Collecting information about you

We collect information about you during the account creation process for any of our Services. This information may include, but is not limited to, your name, date of birth, residential address, email address, telephone number, credit or debit card details, and any other information necessary to register for and/or continue using our Services.

We may also collect information from you when you request information or contact us for customer support.

If you have any concerns about how we manage your personal information, please feel free to reach out to us at: [email protected]

Information we get from your device

We gather information from the devices you use to access BATERY content, products, and services. This includes, but is not limited to, the following: your IP address (a unique number that identifies your device on the internet and allows it to communicate with websites), the hardware model of your phone, your operating system and its version, browser type, preferred language, device motion data, mobile network details, and location information.

We also collect server logs, which contain details such as the dates and times of access, the app features or pages you viewed, app crashes and other system activities, as well as the third-party site or service you were using just before visiting our site.

Information Collected Through Cookies

YouGmedia B.V. uses cookies to provide users with a more personalized and enhanced experience on their website.

Cookies are small text files stored in your web browser that allow us to recognize your device when you visit our websites. They are essential for ensuring that certain parts of our websites function properly and securely. Additionally, we use cookies to enhance your experience by making interactions faster, easier, and more personalized. Cookies also help us understand how our websites are used and can be utilized to deliver advertising content tailored specifically to you.

To carry out these activities, cookies gather certain personal information about you whenever you use our websites. You have the option to accept or decline some or all categories of cookies, which you can manage through your browser’s settings on your device. To keep you informed, we display a cookie banner when you visit our site. If you choose to continue browsing our website without modifying your browser settings, cookies will be used as outlined in the sections below. To help you make an informed decision, it’s essential to understand why we use different types of cookies and how they impact your online experience. This section summarizes the key points and explains how disabling various types of cookies may affect your interaction with our websites.

The cookies we use fall into the following categories:

• These cookies are essential for enabling you to navigate the websites and access secure areas. They also ensure that content is delivered in a way that is optimized for your device.
• Without these cookies, you wouldn’t be able to place bets or access your account. If you choose to disable these cookies, certain parts of our site may function improperly or not work at all.

A few examples of the ways in which we use strictly necessary cookies:

• Displaying content in the optimal format for your device or browser and ensuring it is properly aligned with your screen.
• Keeping you logged in during your session, so you don’t need to log in again on each of our websites every time you visit.
• Allowing you to stream content without needing to repeatedly adjust volume or viewing preferences.

Cookies used for fraud and money laundering prevention, as well as for detecting any unfair use of our services.As a betting company, we are required to comply with certain legal obligations. One of these is the duty to actively prevent fraud and money laundering. These cookies play a vital role in protecting both our customers and our business by verifying that users are legitimate, have not created multiple accounts, and are not attempting to fraudulently access accounts that do not belong to them. Additionally, these cookies help us identify behaviors that may indicate fraud, money laundering, other illegal activities, or violations of our terms and conditions.

Functionality cookies: Enabling the features of the website:

These cookies enable our websites to remember the choices you’ve made, such as your account number, region, or the selections on your bet slip. They help keep you logged into your account as you browse our websites and allow you to use specific features, such as resetting your PIN or updating your email address. Additionally, these cookies help personalize your experience by displaying more relevant offers, providing access to information from social media platforms like Twitter, or showing you “related article” links tailored to the content you’re viewing.

Without these cookies, you will still be able to use the site; however, you may encounter difficulties with certain features and will need to log in repeatedly as you navigate through our websites. Additionally, you won’t see content, such as price boosts, that is tailored specifically to you.

Without these cookies, you will not be able to use our websites. If you choose not to accept this type of cookie, your only option will be to close your account and discontinue using our services.