RESPONSIBLE GAMING
YouGMedia B.V. places responsible gaming at the core of its values and policies. Our commitment to being a responsible company includes safeguarding young and vulnerable individuals, preventing underage gambling, deterring fraudulent or criminal activities, and ensuring the protection of our customers’ personal information.
Our Commitment
At BATERY, we are dedicated to delivering the best possible betting experience in a secure and enjoyable environment. As a world-class service provider, we pride ourselves on offering exceptional value to players through a trustworthy and entertaining betting service, enhanced by specialized and tailor-made odds.
For most players, sports betting is an enjoyable and social pastime, and we are committed to passionately defending the rights of those who choose to gamble responsibly with us.
We also recognize that, for a small number of individuals, betting can lead to social, financial, or health challenges. That’s why we are committed to ensuring our customers are fully informed about the support mechanisms available to assist them.
Our approach
YouGMedia B.V.:
- Believes sports betting should always be an enjoyable experience
- Believes customers must have all the necessary information to make informed decisions
- Promotes its products and services in a responsible and ethical manner
- Remains dedicated to continually enhancing and updating responsible gaming and compliance measures
Staying in Control
BATERY is committed to delivering the most enjoyable betting experience and encourages our customers to follow these recommendations:
- Treat sports betting as a form of entertainment and fun.
- View betting as a leisure activity, not a way to make money.
- Avoid chasing losses.
- Only gamble within your financial means and never wager more than you can afford to lose.
- Keep track of your spending and monitor the time you spend on betting.
- Avoid gambling if you’re feeling depressed, upset, or emotionally distressed.
- Maintain a healthy balance by engaging in other activities alongside sports betting.
- Consider setting personal limits on spending, losses, or the time you spend betting.
- If you feel the need to take a break from betting, contact our support team to discuss time-out options or self-exclusion.
- If you have concerns about your betting habits, reach out to one of the support organizations listed below for counseling and assistance.
Gambling Counselling Organizations
- Gamblers Anonymous: An international fellowship dedicated to supporting individuals with gambling problems. Visit: https://www.gamblersanonymous.org.uk.
- Gambling Therapy: Provides support and counseling for anyone negatively impacted by gambling. Visit: https://www.gamblingtherapy.org.
Underage Gaming It is strictly prohibited for anyone under the age of 18, or below the legal betting age in their jurisdiction, to create an account or gamble on our website. We conduct thorough age verification checks on all customers. Please be aware that individuals under the age of 18 who are found using the site will forfeit any winnings and may also be reported to law enforcement authorities.
Website blocking software can be a helpful tool for parents to control and restrict the websites that children or young people can access.
Many internet service providers offer free options or solutions to help you block or apply filters on your account, providing an extra layer of protection to prevent children from accessing adult websites.
There are also several third-party applications available that can help you monitor or restrict internet access:
- Net Nanny: General blocking software that protects children from inappropriate web content. Also available on iOS and Android devices.
- CYBERsitter: Filtering software allowing parents to choose their own sites to block.
- GamBlock: Specific blocking software for gambling websites. Also available for Android devices.
- Betfilter: Specific blocking software for gambling websites. Also available for Android devices. Many mobiles, tablets and PCs have built-in parental controls that you can use.
Fair and open Gaming
- All bets are accepted based on the current LINE, which is a list of Markets with fixed odds and winning coefficients determined by the Company. While the Company reserves the right to adjust the odds after bets have been placed, the conditions of the bets will remain unchanged. Customers are advised to review any potential changes in the odds before placing their bets.
- A comprehensive set of fair play rules, detailing how bets are settled, is available on our website.